Free Hosting Accounts

All Free Hosting accounts are manually reviewed before activation and this process usually takes a maximum of 24 hours. However, during peak demand, activation may take up to 48 hours.

If your account isn’t activated within 48 hours, your account has most likely being declined. However, we recommend submitting a ticket to confirm this. If this is the case, we are generally able to provide a reason for the application being rejected and we may be able to provide you an opportunity to reapply.

Paid Hosting Accounts

All Paid Hosting accounts are activated within 5 minutes of payment, unless your order has being flagged for additional review by our anti-fraud systems. If this is the case, we will endeavour to manually review your account within 12 hours.